Archive for the ‘Guests Feedback’ Category

Emma & Dave Kearney – 13th June 2014

Tuesday, July 1st, 2014

Some much appreciated feedback from Emma & Dave

who got married with us on Friday 13th of June

We got married in BrookLodge on the 13th June 2014. From the moment we arrived, the hotel did everything and more to make us feel very welcome. Every guest we spoke to on the day complemented us on a stunning choice of venue, and the food was out of this world! Some even went as far as to say it was the best meal they’ve ever had! BrookLodge was the first and only hotel we viewed as a venue for our wedding, because we knew nowhere thereafter would ever compare! We cannot give the staff at BrookLodge enough thanks for providing us with an experience that was truly magical. To all the staff at BrookLodge, thank you again from the bottom of our hearts, Emma & Dave xx

Emma & Dave - 13th June 2014

Return to The BrookLodge Website

Irishconsumer.com Review

Wednesday, March 5th, 2014

The editor of Irishconsumer.com, a website dedicated to all consumer issues recently stayed with us, see below her review in a piece on Affordable Luxurious Hotels.

”  This hotel rates 4 stars however, in my opinion would give alot of 5 stars a run for their money. Customer service is outstanding, the best I have experienced to date in a hotel in Ireland.”

Irishconsumer.com – Affordable Luxurious Hotels

Return to The BrookLodge Website

Feedback from Party McCabe – November 2013

Friday, February 7th, 2014

While I had heard a lot of good things about the hotel, I had not been able to forge my own opinion until last November.  I had the pleasure to deal with the staff at the Brooklodge hotel for a few months last year as I was helping organising a big birthday party.   The planning and organisation took place over a few months so I got to know the BrookLodge and its staff quite well! 

BrookLodge is quite different from any other hotel I have ever visited.  It is not just a hotel, it is a village (Macreddin Village)  Between the hotel and the village you will find:  a pub, an Italian restaurant, an organic restaurant, a fabulous spa,  beautiful grounds, a golf course, a café and even an equestrian centre to name but a few.

The Hotel reception feels very warm and welcoming.  On cold days, you are greeted by a warm and glowing fire.  Checking-in is a relaxed affair with a large desk and some comfortable chairs, nearly as if you were sitting down to have a cup of coffee with a friend.  Even though it is a large hotel, it feels intimate and you do not realise how big it actually is. 

The hotel is split between BrookLodge and BrookHall, which is a few hundred meters from the main building: our party used both.   There is also a reception hall called the River room in BrookHall, which is where we held the event.  Our room was in BrookLodge and as we had brought our little dog along (yes, it is a dog friendly hotel with only a few rooms designated as dog friendly) was on the ground floor.  I could not fault our room.  It was spotless, well equipped and comfortable!

One thing you will notice at the BrookLodge is their love for good food and their commitment to the environment.  Food is something they take very seriously indeed and it shows.  Every meal we have had there was simply delicious.  Good food is about fresh and natural ingredients are used; and this is a philosophy they have grasped extremely well.  It is all about good quality food!

What I like about the BrookLodge is that while you do get the feeling of being away in a hotel, when you push that front door, it feels as if you have arrived in the home of a friend or family member.  There is a definite warmth about the place which makes you instantly comfortable.  

Another point I also need to cover is the staff…. Any establishment can have stunning grounds, lovely rooms etc… but what makes it stand apart is the experience, the service received.   It is obvious that the staff are committed to make one’s experience the best as possible as nothing is impossible for them.  They will do their best to ensure that you are well looked after.  A special and massive thank you to Suzanne and Tara who have been such a joy to deal with.   They have worked so hard to ensure that our event was a success and that what we wanted was produced, and it was.  So, thank you ladies!!!  It was so much fun planning the whole thing with you!

All our 100 guests had a memorable week end and commented on how beautiful the property was and how amazing service was!  Now… a 100 cannot be wrong, can’t they? 

Return to The BrookLodge Website

Feedback from Party Byrne – 24th January 2014

Wednesday, February 5th, 2014

Some kind words from Party Byrne who were guests with us on the 24th and 25th of January for an 80th Birthday celebration.

This is my trip advisor review..and its genuine.

If Wicklow be the garden of Ireland, the brooklodge is the rose of the garden. My wife and I stayed here as part of a party of 12, celebrating my father in law’s 80th birthday. From our arrival at 2pm to our departure the next day, everything was just exceptional. The staff were calm, professional, friendly and were very genuine in their care and attention to us. The grounds, which we took a short stroll through are immaculately kept and the small church is picture postcard perfect and straight out of a scene from ”Little House On The Prairie”. After a beautiful bowl of homemade Butternut squash soup (it was a cold day), myself and the male members of the party headed to Actons for a drink..The fire was lighting and it was tempting to stay in the cosy bar.

The room we had was also perfect and was overlooking the grounds in front of the church. The room was warm and fresh with a flat screen TV which included SKY Sports among it’s channels.. Very important!! 

Finally, dinner..three words come to mind fantastic, fantastic, and fantastic. Our party are full of foodies and The Strawberry Tree restaurant  did not disappoint. From starter to birthday cake it was so tasty and fresh and the organic wine was very well priced . The service was professional,friendly and non intrusive.

Oh..Breakfast. There was no panic on being down for breakfast. I think people were still coming in well after 11am. Again, everything was cooked fresh and the pastries on display were too good to leave behind. 

We shall return…very soon.

12 satisfied customers. 

Return to The BrookLodge Website